SECTION F — WHO TO TEXT IN THE NEXT 10 MINUTES

Print this. Or screenshot it. Then close the rest of the pack.
Do it in order. Don't skip to the easy DMs if you have missed calls sitting.

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1. MISSED CALLS (2 minutes)
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Open Recents. Scroll to yesterday (or Friday 5pm if it's Monday).

For each number you didn't answer:
  Still during open hours, you were with someone  → A1
  You were on a job                               → A3 or A4
  After close, not an emergency                   → A5
  Sunday / holiday                                → A7
  Could be an emergency (HVAC, auto, home, pain)  → A9
  You already left a voicemail                    → A11
  They left no voicemail                          → A12
  They keep calling                               → A13
  You called back, they never pick up             → A15, then A16, then A18

Write the name on the tracker. Next send = tomorrow if no reply.

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2. SITTING DMs (2 minutes)
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Open Instagram. Facebook. Google Business. Website chat.
Oldest unread first.

  Just came in                         → B1 / B2 / B3 / B4 (match the app)
  Sat about an hour                    → B5
  Came in overnight                    → B6 (or B12 if Google/chat)
  Sat all weekend                      → B7
  They asked price                     → B8
  They asked availability              → B9
  "Just looking"                       → B10
  Photo / "can you do this"            → B11

Tracker. Next send = later today if no reply on a hot one, else tomorrow.

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3. OPEN QUOTES (3 minutes)
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Folder, email sent, text sent, paper on the dash.
Anything with a number and no yes/no.

  Sent today                           → C1
  They asked, you haven't sent it      → C2
  About 2 days                         → C3
  About 5 days                         → C5 (or C6 if the book is filling)
  About 7 days                         → C7 or C8
  About 10 days                        → C9, then stop
  They said it's expensive             → C11
  They have to ask someone             → C12
  They're getting other numbers        → C13
  "Not now"                            → C14
  They vanished mid-thread             → C15

Tracker. Next send = the next day on that list.
After C9/C10, Result = closed unless they reply.

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4. WEEKEND LEFTOVERS (3 minutes)
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Friday at close: set or send D1.
If you work Saturday, also have D2 ready.

Saturday / Sunday as they come in: D2 / D3 / D4.
Emergency shops keep A9 in Notes.

Monday 8am:
  Missed calls since Friday 5pm        → D6
  DMs since Friday 5pm                 → D7
  Quote requests since Friday 5pm      → D8
  Actual open slot this weekend
  (send Thu–Sun, not a random Tuesday) → D9–D16 for your shop

If they reply to any of the above → R1–R4.
Then do the thing you promised.

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DONE FOR TODAY
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Close the phone.
You don't need a new system. You need to run this again tomorrow.

If you recovered one job this week, the pack paid for itself.
That's math on a napkin, not a promise.
