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["Purpose: Use the Ishikawa fishbone diagram or cause and effect diagram to identify the special root causes."]
["It is a tool for identifying and organizing the possible cause of a problem in a structure."]
[]
["To complete an Ishikawa fishbone diagram or cause and effect diagram:"]
["1. Put the problem statement in the head of the fish and the major causes at the end of the major bones. Major causes include:"]
["   Equipment Policies, Procedures, People (Recommended for Administration and Services)"]
["Manpower, Methods, Materials, Machinery (Recommended for Manufacturing)"]
["Steps of a process (step 1, step 2, etc.)."]
["Whatever makes sense"]
["2. Begin with the most likely main cause."]
["3. For each cause, ask \"Why?\" up to five times."]
["4. Circle one-to-five ROOT causes (end of \"why\" chain)"]
["5. Verify the root causes with data using (Pareto or Scatter Diagram Templates)"]